Bank Batch Payments

We are aware some clients are having issues exporting Payments Batch File to their Bank. We think is due to Bank upgrades to increase security.

Read our solutions:

  • The issue seems to be overcome when the Contact (Suppliers) Account Name is entered in the bank account name field.

Contacts – Edit – scroll to Financial Details


The Contact name can be copied from the Contacts name field – however please ensure that there are no characters such as “&” “/” “:” “?” or similar in the Bank Name field.

There is a of 50 characters for this field so shorten the contact name if required (perhaps take off the last few words).

  • Other problems also arise if the bank reference, code, or particular fields have too many characters. The Code and Reference fields are limited to 12 characters each.

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